FAQs
Technology Assistance Program

How are membership dues determined?
A: Membership dues are determined using a sliding scale based upon organizational operating budget size as reported on IRS Form 990. These dues typically cover one site. Should an organization need services at multiple sites, an additional $50 fee will be applied for each site. Member Agencies from any United Way within the Delaware Valley receive a 20% discount on dues.

I do receive some support from the United Way. Do I qualify for discounted membership rates?
A: No. Only if you are a United Way Member Agency do you receive the discount. This classification is changing, however, so check back on this one.

When do we start?
A: Once we receive your membership payment and memorandum of understanding (MOU), we will contact you to set up the first site visit.

Whom do I make membership fee checks (and all other payments) payable to?
A: Checks can be made payable to the United Way of Southeastern Pennsylvania, Attn: Sabra Williams.

As an IT person, I know my agency needs technology assistance, but none of my directors do. Is your membership still useful?
A: Yes! We can write a strategic technology plan for you that will explain in non-technical language how targeted technology investments will benefit your agency's mission and programs. This is useful for obtaining support and buy-in from funding partners and board members, in addition to providing clear technical goals and requirements.

Once we become T4T members, are we guaranteed free hardware and equipment?
A: No, unfortunately no one is GUARANTEED free hardware. However, each organization can apply for free hardware through our Hardware Access Fund, which is supported by new equipment donated by IBM and refurbished equipment donated by other companies. Quantities are limited, so the T4T Advisory Board determines each year which organizations are the most needy upon reviewing applications.

FAQs
Trainings

What sites can I expect classes to be held?
Classes are generally held at The Fels South Philadelphia Center, The West Philadelphia Community Center, and The United Way of Southeastern Pennsylvania. Click here for all locations.

What is the procedure for class registration?
Every semester, United Way sends out a listing of courses in a registration booklet. Please fill out the tear-out registration form in the back of the booklet. Send this along with your payment to the address listed. If you do not have access to the registration booklet, please contact the T4T Director, Kelleigh Johnson , and she will assist you with registration. You can also register online by clicking the link next to each class or download the registration form from the training home page. Payment must be received with registration form.

How qualified are your trainers?
The trainers are carefully screened and selected and have numerous years of experience working with non-profit organizations. Their curriculum is approved by T4T before it is taught, and is detailed and engaging. The trainers also have a "hands on" approach to teaching, which students have found to be very effective.

Generally, how big can I expect your classes to be? (What is the trainer/student ratio?)
The minimum amount of students required for a class to be held is 5. The maximum is 15. The average class consists of about 10-12 students.

I took a class through T4T Training Institute and loved it. How can I get a similar training for my employees/coworkers?
If there are less than five employees/coworkers interested, please refer them to the registration booklet and training coordinator. They can then choose from the courses that are offered. If none of the courses fit their schedule or training is needed for more than five people, we can create a customized class. Contact Kelleigh Johnson for more information.

What are your course fees? Customized training fees?
Full day classes are $85 for non-members of T4T and $75 for members. Half-day classes are $55 for non-members of T4T and $45 for members. Customized training fees are determined on an individual basis. Please contact Kelleigh Johnson for more information.

My organization is a United Way Member. Do I get a discount on T4T Trainings?
No. Discounts are only made available to members of the T4T Assistance program, not United Way. If you are interested in becoming a member, find out more information here.

Do you offer "Group Discounted" rates?
Currently, we do not offer group discounts. However, if your organization wants training for more than five people, we can work with you to create a customized training. Please contact Kelleigh Johnson for more information.

What is your refund policy?
If you are unable to attend a class for any reason, you will receive a full refund. Requests for refunds must be made within 10 days after scheduled class. Refunds after this period will be made only at the discretion of T4T.

Does T4T give any rewards for referring others to your classes?
Starting this semester, T4T has implemented a referral bonus. If you refer 4 or more people that register for classes, you will receive one free full-day class. Please contact Kelleigh Johnson for details.